Heart of Style strives to provide an exciting shopping experience. If, for any reason you are not fully satisfied with your order, we will gladly accept a return within 2days from the day your item was delivered to you.
To be eligible for a return, your item must be unused, in the same condition that you received it and in its original packaging. We will not accept returns of any items that have been worn, used or missing their original packaging. We recommend trying shoes on a carpeted surface to prevent scuffs and scratches.
Shipping charges for Returns are the same as the delivery charge for that area. Return shipping costs will however be on our tab if return is due to incorrect, damaged or defective goods.
Once your return is received and approved, your refund will be processed. All refunds will be done via Bank Transfer.
If exchange is due to incorrect, damaged or defective goods, we will cover both the costs of return shipping and of sending you a replacement. For all other returns, you will be required to pay the shipping cost of sending you a replacement.
If you have any questions on how to return your items, contact us by calling +234 806-260-5188 or send an email to firstname.lastname@example.org.